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Privacy Policy

Effective: January 15, 2025 Updated: February 7, 2026

Introduction

Welcome to Nerzia. We are committed to protecting your privacy and being transparent about how we collect, use, and safeguard your information.

This Privacy Policy explains how we handle your data when you use the Nerzia mobile application and related services.

By using Nerzia, you agree to this Privacy Policy. If you do not agree, please do not use our Service.

Information We Collect

Information You Provide

Automatically Collected

What We Don't Collect

Payment Information

All payments are processed by Apple through the App Store. We do not collect, store, or have access to your credit card or payment information.

How We Use Your Information

Core Functionality

Service Improvement

AI Processing

We use Anthropic's Claude API to generate test questions and explanations. Your test prompts are sent to Anthropic, but they do not train their models on your data or retain it beyond providing the service.

Data Sharing & Third Parties

Service Providers

Provider Purpose Data Shared
Anthropic AI question generation Test prompts, weak areas
Sentry Crash reporting Error logs, device info
PostHog Analytics Anonymized usage events
Mixpanel Analytics Anonymized usage events

We will never sell, rent, or trade your personal information to third parties for marketing purposes.

Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights, prevent fraud, or ensure user safety.

Data Storage & Security

Where We Store Data

Security Measures

Data Retention

Your Rights

Access Your Data

Request a copy of all your data by contacting team.nerzia@gmail.com. We'll respond within 30 days with a JSON export.

Delete Your Data

Delete your account via Settings → Account → Delete Account, or email us. All data is permanently removed within 30 days.

Opt-Out of Analytics

Contact us to disable analytics tracking for your account. The app continues to work normally.

Data Portability

Download your data in machine-readable format (JSON) at any time.

Correct Inaccurate Data

Contact us to update or correct any inaccurate information.

Children's Privacy

Nerzia is intended for users aged 13 and older. We do not knowingly collect data from children under 13. If we discover a user is under 13, we will delete their account immediately.

Parents: If you believe your child under 13 has created an account, contact us at team.nerzia@gmail.com.

International Users

Global Access

Nerzia is available worldwide. Our servers are located in the United States.

EU Users (GDPR)

Your data is processed lawfully under GDPR. You have all rights listed above. Data transfers to the US are covered by standard contractual clauses.

California Users (CCPA)

You have the right to know, delete, and opt-out. We do not sell your personal information.

Policy Updates

We may update this Privacy Policy from time to time. We'll notify you of significant changes by posting the new policy in the app, sending an in-app notification, and updating the "Last Updated" date.

Continued use of the Service after changes means you accept the updated policy.

Contact Us

Have questions or concerns about privacy?

We respond to all inquiries within 30 days.