How can we help?

We're here to help you get the most out of Nerzia. Check out our FAQ or reach out directly.

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Contact Support

Have a question, found a bug, or need help with your account? We'd love to hear from you.

We typically respond within 24 hours

Frequently Asked Questions

Quick answers to common questions

How do I cancel my subscription?

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You can cancel your subscription anytime through your iPhone's Settings app. Go to Settings → [Your Name] → Subscriptions → Nerzia → Cancel Subscription. You'll continue to have access until the end of your billing period.

How does the 7-day free trial work?

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When you start a free trial, you get full access to all premium features for 7 days. You won't be charged until the trial ends. If you cancel before the trial ends, you won't be charged at all.

Can I use Nerzia on multiple devices?

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Yes! Your Nerzia subscription is tied to your Apple ID. You can use the app on any iOS device signed in with the same Apple ID, and your progress will sync across all your devices.

What subjects does Nerzia cover?

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Nerzia covers virtually any subject you can think of — from Math, Science, and History to more specialized topics like IELTS prep, SAT, and professional certifications. Just type in any topic and start learning!

How do I restore my purchase?

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If you've already purchased a subscription and it's not showing up, go to Settings in the app and tap "Restore Purchases." Make sure you're signed in with the same Apple ID you used to make the purchase.

Is my data secure?

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Yes, your privacy and security are our top priorities. We use industry-standard encryption to protect your data. Read our Privacy Policy for more details on how we handle your information.